Section Five: Applications in Clinical Service Delivery

We have been laying our groundwork of principles, models, standards, definitions, metaphors, requirements, and thought processes. Now it’s time to apply those pieces to your work in clinical service!

Section Five describes a crucial distinction between “multi-” and “cross-”, and then addresses four kinds of clinical situations: multi-cultural, cross-cultural, multi-linguistic, and cross-linguistic. They are all different, but they also tend to co-occur. They also occur along continua and all apply to many more clients than you might have assumed they would!

A large arched bridge over a bright blue river with green foliage surrounding it.

Who is here?

What do they need?

Woman smiling outdoors, wearing a black shirt, purple headband, gold watch, and bold lipstick.